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Policy

Shipping & returns

Last updated 2026-09-28

Lead time

Every item is made to order in Fujian. Standard lead time is 7-10 business days. A custom colour, size or engraving adds about 3 business days before dispatch.

Shipping

We ship worldwide with tracking. Free shipping over $75; below that a flat rate is quoted at checkout. Transit is typically 7-14 days after dispatch.

Returns

Unused items can be returned within 14 days of delivery for a refund. Custom-fit and personalised pieces are made to your measurements and are final sale unless faulty.

Damaged in transit

Email us a photo within 48 hours of delivery and we replace or refund — no argument.